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Put Your Storefront in Your Customer’s Pocket

  • Easy to Use Mobile Apps
  • Scalable Solution
  • Fully Customizable Solution
  • Flexible Payment Options

Customer Application 

Recently Viewed Products

All recently viewed products by the customer on the website/apps can be seen in this section of the app.

Brands

This section shows all the top brands from the category based on the analytics run on the product sales and different events captured like marking a product favourite, adding it to a wishlist, adding it to the cart, etc.
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Clicking on a particular brand takes the user to a brand product listing page with filters and sorting available to explore the products under a brand.

Search, Filters & Sorting

It leverages Elasticsearch to enable super-fast search and filtering from a huge catalogue. In comparison to the traditional SQL database management systems
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that take more than 10 seconds to fetch required search query data, ElasticSearch can do that within 10 ms.

7+ Professional themes

With themes created by highly skilled and experienced designers, you’ll love how your website looks on Newkommerce.

Inventory Availability

Each product has a specific inventory as added on the CMS panel. When the user clicks on Add to cart

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on the PDP the inventory is checked for the availability in terms of number of items available with the pharmacy. If the count of the product a user wishes to buy becomes higher than the available inventory, the user is prompted with a message of unavailability of the product inventory requested.

Multi-Vendor Cart

This workflow allows the users to order from multiple pharmacies at the same time to enhance the user experience of ordering on the application.

Order Status Tracking

As each pharmacy/store processes the order , the customer is informed in real time ,

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the different status messages that are updated to the customer are: Order accepted, picking has not started, picking has started, picking complete, checkout complete, ready for pickup and In-delivery

Free Real Time Tracking

>We have our own proprietary tech stack for real time tracking . (track all drivers in real time, track the driver live on the map once the driver is assigned, track live on the mobile app, and also on birds view)
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We don’t use Pubnub (which is a bit expensive, can easily for over $100/month for 200 active devices, and over $1000/month for 50,000 devices), and we don’t use Socket.IO (lot of battery drain and not reliable). Our stack takes care of 100% message delivery, and is also free of charge for all our customers. So a user never misses any order update, and a user can track drivers meter by meter.

As each pharmacy/store processes the order , the customer is informed in real time , the different status messages that are updated to the customer are: Order accepted, picking has not started, picking has started, picking complete, checkout complete, ready for pickup and In-delivery

View products by symptoms

For ease of browsing, products are arranged based on the symptoms they are applied for.

Product Categories & Product Scroll

All the Product Categories are listed on the home page, each populated with the products associated with the category. Each category has a total of 6 products under it and the products could be horizontally scrolled by the user.
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  • A user could click on the category name/see all to land on the product listing page of the category with filters and sorting available to explore the products.
  • A user could click on the product to land on the product description page
  • A user could add the product to his cart directly from the section by clicking on Add

Product Description Page

Product description page presents different details about the product, prices, pictures and different actions like add to cart, add to wishlist, share, or
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favourite.

Product variants

The attributes are added on the CMS panel and
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associated with the product category which makes the products under the product category inherit the same set of attributes.

Create an item list with schedule delivery

A user could add the product to the user’s shopping list. The user can access this list any time from his profile section and order the product.

Progressive Web Application

  • The progressive web application allows full ordering and tracking features like the mobile application. All features on the mobile application are available on the progressive web application. The website has the following main business impact features:
    Progressive Web Application – This allows the website to be installed on a mobile device like an application and appears with a launch icon just like any other mobile app and works just like an app albeit being a bit slower than a native mobile application. This is a great solution for businesses like cannabis delivery/marijuana delivery which cannot have apps on the app Pharmacies as the apple app pharmacy and google play does not allow apps doing cannabis delivery going live on their Pharmacies.
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  • Rich SEO support – The website comes with full SEO support. The following features are key:
    1. Server-side rendering support
    2. Alt text for all product images
    3. Slug management for category pages, product pages, and all website main pages like home, about.
    4. All images are served through a content delivery network ( CDN )
    5. Support for mobile-optimized images / scaled images
    6. Fully responsive design
    7. AMP support for the home page
    8. Meta tags and page name and page description management for better readability by the google crawler.
    9. Sitemap created dynamically for all products
    10. Deferred javascript loading
    11. Minified javascript
    12. Images served via CloudFront cache for quicker load times
    13. Browser caching enabled for faster load time
    14. Java scripts loaded from CDN For quicker rendering.
customer application

Store App

New Orders

All new orders are visible on this tab. New orders have to be reviewed by the pharmacist.

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If an ordered medicine needs a prescription, the pharmacist needs to verify if the prescription mentions the ordered medicine, if it does not the pharmacist has to send the order back to the customer for review/update. All medicines ordered have to be mentioned on the attached prescription for approval. Once approved the order is moved to the next PICKING stage.

Checkout

Once an order is picked the picker can check out the order. The picker goes to the cashier and pulls all products out and hands them over to the cashier for price confirmation. The cashier scans all the products into the POS and generates a receipt. The picker then snaps a photo(S) of the receipt

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Once the receipt is uploaded, the picker will pack the products into bags and will then confirm the number of bags used and will print labels for each bag. These labels are printed onto stickers and are stuck on the bags. Each label is unique and is tied to order so that it can be scanned by the driver at the time of pickup.

Ready For Pickup

Once an order is packed it is moved to the ready for pickup tab.
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There are 2 sub-tabs here:

  • Driver Assigned – Once an order has been assigned, the order shows on this tab.
  • Driver Not Assigned – While the order has still not been assigned a driver, it shows here. In the case of store drivers, the store manager will have an option to:
    1. Auto dispatch the order to drivers
    2. Manually assign a driver to order.

Bank Details

A manager can connect the pharmacy’s stripe Account and link a bank account with it to receive his earnings when the system admin initiates the pay off from the app’s stripe account.

Real-time Order Updates

The manager receives new orders, order updates from the shipping partner’s api, cancellations,

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and order expiry notifications in real-time along with push notifications when the app is in the background.
New Orders are received on the application with a loud sound to make sure orders don’t go unnoticed.

Customer accounts

Encourage repeat shopping by enabling customer account creation at checkout. Your customers can also check out as a guest without creating an account.

Refunds

Refund some or all of an order to the payment method used. Your inventory is updated automatically.

Email templates

Customize your automated store emails with the design and language you want.

Picking

Once an order is approved. The store manager/pharmacist has to pick the ordered items. This stage has the following tabs:

  • Not Picked – Products that are not picked as yet show on this tab.
  • Picked – Products that have been picked show on this tab. Products can be scanned to auto pick or force picked manually.
  • In-Review – Products that are to be confirmed by the customer shown on this tab. This can be for new products added by the store manager or by-products substituted by the store manager.
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  • Removed – Products that are removed from the order shown on this tab.
  • SCAN BARCODE – Product SKUs can carry unique barcodes that can uniquely identify the product. The picker can scan the product to confirm it as picked.
  • FORCE PICK – For products that cannot be scanned, the picker can take a photo and force pick.
  • CONFIRM WEIGHT – For products that need to be weighed, the picker can enter the weight to confirm if the correct weight has been picked.
  • DONE PICKING – Once all products have been picked the picker can slide over the DONE PICKING slider to confirm the order as picked and ready for checkout.

    • Order History

    A pharmacy can find all the orders that have been organized under tabs.

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    Each order on the list shows the following :

    • Master Order Id
    • Store Order Id
    • Shipping Tracking Id
    • Order Time
    • Customer Name
    • Order Amount

    Clicking on an order gives the following details :

    • Customer Name
    • Order Type
    • Order Details
    • Payment Breakdown
    • Driver Details [in case of delivery]
    • Earning of the Pharmacy from the order.

    Inventory And Product Visibility

    A manager can manage the product visibility on the customer application directly from the pharmacy app. Search allows the user to search from the list of products seamlessly and enable/disable a product.

    Customer profiles

    Learn more about your customers and their shopping habits. Find their contact info and order history at a glance.

    Manage on the go

    Use the NewKommerce app on your smartphone to update your store, manage inventory, fulfill orders, and contact a customer.

    Order fulfillment

    Capture payments and fulfill orders right from your phone. Send shipping notifications from the post office.

    Driver Application

    Assigned Orders

    Driver Presence: A driver can make himself available/unavailable for receiving orders by Going Online / Going Offline using the button on the top of the page.
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    To prevent offline drivers from receiving order requests, they are immediately removed from the live view of available drivers and the system will not be able to dispatch orders to them. This will ensure faster connects between available drivers & customers.

    A driver is assigned an order directly or receives an order request giving him an option to either accept the order or reject it.

    The assigned orders list shows all the orders assigned to the driver and each order consists of the following components :

    • Order Status
    • Delivery Fee
    • Order ID
    • Delivery Date & Time
    • pharmacy Name & Address
    • Customer Name & Address
    • Order Date & Time
    • Order Type

    When the driver clicks on the order, the following details are shown [Details vary with each status]:

    • Order ID
    • Order Status
    • Customer Name
    • Call the Customer
    • Chat with the Customer
    • Pharmacy Name & Address
    • Call the Pharmacy
    • Delivery Address
    • Payment Type
    • Order/Cart Details – Products/Food items ordered by the customer with payment breakdown
    • Update the Order Status
    • Navigation to the Pharmacy  or Customer

    Customer Signature and identification card check

    To ensure the delivery of an order, as a method of a double handshake, a driver can’t complete an order on the application without taking the customer signature on it.

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    These signatures are stored with the order and can be accessed later for dispute handling.
    The driver will also have to take a photo of the id card of the person who received the order to ensure that there is proof that the medication has not fallen into the wrong hands.

    All the Product Categories are listed on the home page, each populated with the products associated with the category. A user could add the product to his cart directly from the section by clicking on Add

    Bank Details

    A driver can connect his Stripe Account and link a bank account with it to receive his earnings when the system admin initiates the pay off from the app’s stripe account.

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    Shoppd leverages Elasticsearch to enable super-fast search and filtering from a huge inventory/database of products/food items. With Elasticsearch required search query can be performed within 10 ms.

    Account Statement

    Account Statements reflect all the transactions done for a driver. This keeps a record of all the cash collected by the driver,

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    the money owed to the driver by the app for credit card/wallet bookings. The closing balance of this system indicates the money owed by/to the driver. If the balance is negative then it means that the app owes money to the driver and if the balance is positive then it means that the driver has excess cash and has to pay the app, the app’s commission for all the cash orders. A soft limit and hard limit is set for each driver. The limit indicates the cash in hand for the driver. If the driver’s hard limit is hit, then the driver will not receive any more cash orders till they clear their dues. This is a good way to restrict risk per driver.

    Return Management

    If the delivery failed due to the customer not being available

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    or let’s say the customer returned the product due to any reason , the driver will return the order back to the pharmacy and any such returns have to be signed off by the pharmacy manager.

    Shift Based Delivery

    For scheduled orders , drivers are allocated to shifts. For each geo-zone the number of deliveries possible per shift is fixed and the time and

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    number of deliveries per driver are also fixed.

    Document Expiry Checks

    If any document that is business critical like the driver’s license expires, the driver will not be allowed to use the app till they don’t update these documents. This ensures that the app does not get into any legal hassles.

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    All deliveries will be geo-tagged so the driver cannot mark the delivery as completed from any location outside the geo-fence of the delivery address.

    Multiple Deliveries

    Drivers can accept and deliver more than 1 order on the app so that a pharmacy can dispatch multiple orders to a driver to optimize the deliveries and save the fuel cost.
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    A driver can accept, and deliver an order for ‘X’ address, and at the same time make a delivery to another address close to the previous address, or on the way to the third-order delivery address. The pharmacy will receive real-time updates for all the 3 orders on the same app, and so will the customers associated with each of the three orders.

    Steps In Delivery Process

    The delivery process is as follows:

    • The driver is sent an order to accept in the case of ASAP delivery orders
    • The driver is sent an entire shift ( this is assigned and the driver does not have to accept it )
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    • Driver visits the store to pick up the orders first. The pickup might require the driver to pick up multiple orders.
    • Driver scans each bag linked with the order. Driver can complete the pickup only after scanning each bag.
    • Driver completes all pickups from the store and then starts each delivery.
    • Driver arrives at first drop.
    • Driver can notify the customer of arrival , this is geo tagged so the driver has to be in a 50 m range of the address to update this status.
    • Driver drops the items , if the customer is not available the driver can mark the order for REATTEMPT or can cancel the delivery.
    • On cancellation of delivery , the driver has to return the order back to the store.
    • Returns will have to be confirmed by the store manager with a signature.

    Driver Profile

    All the details about the driver can be found on the driver profile page :

    • Picture of the Driver
    • Name
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  • Phone Number
  • Email Address
  • Password – Option to Change the Password
  • Driver Commission Plan [Valid for Freelance Drivers only]
  • Pharmacy Name [Valid for Pharmacy Drivers only]
  • Logout

    • Order History

    A driver can find all the orders that he/she has completed or canceled under one tab. Each order on the list shows the following :

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    • Order ID
    • Order Time
    • Customer Name & Address
    • pharmacy Name & Address
    • Delivery Fee

    Clicking on an order gives the following details :

    • Order Type
    • pharmacy Name & Address
    • Customer Name & Address
    • Order Details
    • Payment Breakdown
    • Payment Method
    • Earning of the Driver from the order.
    • Order Status
    • The page also shows a chart visualizing weekly earnings of the driver.

    Reattempt Delivery Management

    If a customer is not available at the address, the driver can re-attempt to do the delivery later

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    but has to update the status with a reason so that the system admin knows that a re-attempt happened.

    Geo-Fence Deliveries

    All deliveries will be geo-tagged so the driver cannot mark the delivery as completed from any location outside the geo-fence of the delivery address.

    Marketing & SEO

    Market Basket Analysis [MBA]

    Market Basket Analysis is one of the key techniques used by both eCommerce and non-eCommerce platforms to uncover associations between products.

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    It works by looking for combinations of products that are bought together frequently or placed in the same basket by customers. To put it another way, it allows Pharmacies to identify relationships between the products that people buy.

    MBA is commonly used to make purchase suggestions to customers. For example, when a person buys a particular model of smartphone, the retailer may suggest other products such as phone cases, screen protectors, memory cards or other accessories for that particular phone. This is due to the frequency with which other customers bought these items in the same transaction as the phone.

    MBA leads to cross-selling, selling an additional product or service to an existing customer, which powers the related products section on the products page.

    MBA on the platform is powered by Apache Spark, Cassandra, and Kafka. Some of the big players in the tech industry using these technologies are :

    Apache Spark : Uber, Slack, Shopify, Hubspot, Thumbtack, etc.
    Cassandra : Uber, Facebook, Netflix, Spotify, Instagram, Reddit, Instacart, Ebay, Coursera, etc
    Kafka : Uber, Spotify, Slack, Shopify, Digital Ocean, Square, Hubspot, Invision. etc

    Reseller / Affiliate / Social Selling Module

      • USER CAN APPLY TO BE A RESELLER
        1. Users can fill up a form and be approved as a reseller.
        2. As a reseller the user gets access to add any seller’s product to his pharmacy.
        3. Users can create collections which are visible on their reseller profile.
        4. Resellers are discovered via the social section of the app.
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      • Social Experience ( Instagram Like / TikTok Like )
        1. Users can create posts ( full screen / half screen depending on the UI we finalize like TikTok /  Instagram ).
        2.  Posts can be a video / image 
        3. Users tag products on the post
      • Reseller earnings
        1. If a user buys a product by clicking through a user’s post , that user will be credited with a % amount either from the seller’s earnings or from the app’s commission ( needs to be discussed ).
        2. These earnings are collected in the resellers wallet and can be withdrawn into the user’s bank account that can be possibly linked to the app ( this really depends on the payment gateway and extra charges might apply and is not mentioned in the quoted price )
      • Influencer profiles / power profiles

    Some users can be marked as stars / influencers / power profiles and can be searched for in a section of the app.

      • Followers / Following

    Users can follow other users and they get a personal news feed from the folks they are following on the app.

    Smart Alerts

    Smart Alerts helps Pharmacies or a platform to re-target the lost users, or potential users in a very effective manner. Based on the user segments, automatic alerts could be sent to the customers triggered by events like :
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    • Abandoned Carts
    • Price Drop for products in the wishlist
    • Price drop for favorited products
    • Price drop for products in cart
    • When a favorite product is restocked on the platform

    Promo Codes

    Promo Codes are a great way to attract more users to ordering from the application by giving them discounts

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    when the coupons are applied to orders.

    • The cost of a coupon code is borne by the platform and the discount is adjusted against the app’s earnings.
    • A user can either input a coupon code, and apply the same to the order, or just choose one from the list of coupon codes on the app.
    • With the configurations in place for the usage each coupon code created, the users can’t abuse it.

    Abandoned Cart

    Cart abandonment is a situation when customers add items to their shopping cart but exit the application or website without making a purchase. The cart abandonment rate shows how many of the items that are added to the shopping cart are abandoned. It is calculated with the formula: 

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    added to cart/(added to cart+made conversions). This can be fixed by retargeting the users who have abandoned their carts with different communication channels like emails, sms, push notification or offering them special discounts.

    Our smart engine powered by Apache Spark, Cassandra, and Kafka would generate reports and user segments based on rules setup and can automate the targeting.

    Example 1 : Send an email and push notification to a user after 1 hour of cart abandonment, followed by everyday push notifications.

    Example 2 : Send a 10% discount coupon to a user after 2 days of cart abandonment.
    This is a great and effective way of regaining the lost customer

    Search engine optimized

    Help potential customers find your store using search engines.NewKommerce supports SEO best practices like customizable H1, title, and meta tags.

    Social media integration

    All NewKommerce websites include social media integration, such as Pinterest, Instagram, Facebook, Twitter, and Tumblr.

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    Your sitemap.xml is automatically generated with your products, webpages, and blog posts.

    Banners

    Banners are an effective way of attracting users to promotions, offers, new products, new categories, new brands, or basic information.

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    • Banners are purely managed by the platform from the CMS panel.
    • Banners can found on the top of the home page
    • Offer banners are in between the categories on the home page.
    • Multiple banners could be deployed at the same time.
    • The banners are internally deep linked and support dynamic linking with the other components of the platform. Therefore when a user clicks on the banner, it could redirect to:
      1. A category’s product listing
      2. A brand’s product listing
      3. A running offer’s product listing

    Offers

    The banners, as explained in the last section could lead to a category, brand or offers. Offers are a great way to attract customers into buying more from the platform and therefore more revenue.

    Offers can be created by one of the following parties on the platform

    • System Admin
    • Pharmacy

     

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    The offers are configurable and different parameters for the same are as follows :

    • Name
    • Country
    • City
    • Zone
    • Date and Time
      1. Start Date and TIme
      2. End Date and Time
    • Discount Type
      1. Fixed Discount
      2. Percentage Discount
    • Global Usage Limit
    • Offer applicable on
      1. Category
      2. Sub Category
      3. Sub Sub Category
      4. Products
      5. Units

    Referral Campaigns

    The referral campaign module is designed as a loyalty program with the trigger-workflow model. If certain criteria are met, then the reward workflow is triggered for both the new user and the user whose referral code was consumed.
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    The configurations for the triggers are:

    • City (Which city is the referral campaign for)
    • Start and End date of the campaign
    • Number of orders to be completed by the new user to unlock the reward.
    • Total value of orders to be completed in the duration of the campaign by the new user to unlock the reward.
    • Rewards are configured and set for both the new user and also the user who referred the user. This reward could be a wallet credit or promo code.

    The workflows once the set criteria for the campaign are met, could be:

    • Credit the user’s wallet (both the referred user and the new user) with some money to be used on the app.

    Analytics are available for:

    • Orders qualifying the required criteria.
    • Rewards unlocked.
    • When the reward was claimed.

    Rating Reviews

    Reviews are written by the buyers of the product and ratings punched by them on the delivery of the products.
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    There are 2 sub-tabs here:

    • Driver Assigned – Once an order has been assigned, the order shows on this tab.
    • Driver Not Assigned – While the order has still not been assigned a driver, it shows here. In the case of store drivers, the store manager will have an option to:
      1. Auto dispatch the order to drivers
      2. Manually assign a driver to order.

    Bulk Push Notifications

    We allow the system admin to send 2 kinds of push notifications:

    • Regular : This will be text only.
    • Rich Push Notifications : This will be sent out with an image.
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    Push notifications can be sent out to all customers in:

    • A city 
    • In a country
    • In a radius around an address
    • To specific customers 

    Push notifications can be sent out to all Pharmacies in a :

    • City 
    • Country
    • Radius around a address

    Push notifications can be sent out to all drivers  in a :

    • City 
    • Country
    • Radius around a address

    Generated sitemap.xml

    Your sitemap.xml is automatically generated with your products, webpages, and blog posts.

    Products

    Inventory management

    Manage your entire inventory with NewKommerce. Track stock counts, and automatically stop selling products when inventory runs out.

    Import/Export

    All the Product Categories are listed on the home page,
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    each populated with the products associated with the category. A user could add the product to his cart directly from the section by clicking on Add

    Unlimited products

    There’s no limit to the number or type of products you can sell in your online store.

    AR Based Shopping

    Add, manage, and display in AR assets on product pages easily, all from your admin.

    Product variations

    Offer different variations of your products, such as multiple sizes, colors, materials, and more.

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    Each variation can have its own price, SKU, weight, and inventory.

    Product organization

    Organize products by category, type, season, sale, and more. Use smart collections to automatically sort products based on vendor, price, and inventory level.

    Multiple images

    Add multiple images for your products, so you can show off your product from all angles.

    SEO product tags

    Optimize your product pages for search engines with product specific meta tags, titles, and URL handles.

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    To access content on the application in different languages, the user can switch between the languages from the “Language” section under the Profile Tab.

    Admin Panel

    Dashboard

    An actionable dashboard of your sales, orders,

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    and traffic helps you make the right choices for your business.

    Product reports

    Analyze and gain insight into your store’s growth. See which products are selling—and which ones aren’t.

    Unlimited products

    There’s no limit to the number or type of products you can sell in your online store.

    Export reports

    Reports can be exported for further analysis in your favourite spreadsheet tool, or can be sent to your bookkeeper or accountant.

    Payment Options

    A user can choose from the different options available for making a payment for the order :

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    • Card Payments: A user can pay for the order with his credit cards. Card payments are supported by integrating payment gateways. Med.Me is capable of supporting payments in almost all countries and cities with payment gateways like Stripe, Braintree, MOL Pay, Payfort, Conekta, Midtrans, Flutterwave etc. Other payment gateways can also be integrated in the system.
    • Cash Payments : A user can also pay by cash to the driver when the order is delivered to him/her.
    • Wallet Payment : A user can recharge the Med.Me Wallet using credit cards and make payments for the orders.

    Google Analytics

    Google Analytics works with your online store, so you can track sales, visits, and referrals.

    Product organization

    Organize products by category, type, season, sale

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    Use smart collections to automatically sort products based on vendor, price, and inventory level.

    Traffic/Referral reports

    See where your visitors come from, and how they found your online store.

    Taxes

    Taxes are calculated, and added to the payment breakdown for a user in the cart.

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    They are set up by the system admin for each city and are applied to the products. Tax amounts are calculated as a percentage of the product price.

    Additional Features

    Payment Wallet

    The wallet along with the cash and card payments allows easy payments, hassle free adjustments and coupled with the referral campaigns, promo campaigns

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    and promo codes it also allows rewards to be credited easily to the customer in their wallets.

    • A user can recharge their wallets via card payments.
    • View their wallet balance
    • View the past transactions done via the wallet
    • Pay by wallet for orders.
    • Paying by wallet gives a seamless checkout experience
    • A user can receive rewards in terms of wallet credits.

    Advanced App Monitoring

    In-depth real-time app monitoring of the Node.JS application to manage your server infrastructure,

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    again integrated into slack for easy access for your technical support team. We also integrate Fabric into our apps so we monitor the apps at all times for crashes.

    Search Products with Barcode

    This feature will be available on the customer app and can be coupled with the Product Search module allowing the user to find a product in the database by just scanning the barcode of the product, saving the user from all the hassle of typing

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    or browsing the inventory on the app.

    Multi-Currency Support

    Our app supports multiple currencies making the application ready for global usage and geographical expansion. Users will be able to see the price of the products in their preferred currency. This is very essential in eCommerce businesses

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    That have a large number of international users using the application

    Payment Options

    A user can choose from the different options available for making a payment for the order :

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    • Card Payments: A user can pay for the order with his credit cards. Card payments are supported by integrating payment gateways. Med.Me is capable of supporting payments in almost all countries and cities with payment gateways like Stripe, Braintree, MOL Pay, Payfort, Conekta, Midtrans, Flutterwave etc. Other payment gateways can also be integrated in the system.
    • Cash Payments : A user can also pay by cash to the driver when the order is delivered to him/her.
    • Wallet Payment : A user can recharge the Med.Me Wallet using credit cards and make payments for the orders.

    Curbside Pickup

    Customers can opt-in for curbside pickup rather than delivery so that they can pick up the order from the pharmacy themselves rather than have it delivered. This model is effective in the case of a hyperlocal e-commerce marketplace system.

    Bulk Import with Google Sheet

    Bulk import allows a seamless experience for the pharmacy owners or warehouse owners to upload the products on the system instead of uploading the details of each product individually.

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    A Google Sheet Link with all the details of the products can be added to the product listing section of the Pharmacy CMS or Central Product listing section, and the system adds them. These added products can immediately be seen on the customer application

    Store-Customer Text Messaging

    Our proprietary chat engine to power customer-store in-app text messaging without using any 3rd party libraries like Quickblox etc.

    Smart Dispatch with route optimization

    This module allows the app admin to create shifts and assign orders in a manner best route optimized. The model uses our proprietary software code in place that leverages open source technologies to create delivery routes that factor in:

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    • Shift duration
    • Vehicle capacity
    • Order size
    • Pickup points
    • Delivery points

    Multi-Language Support

    App Localization:
    To access content on the application in different languages, the user can switch between the languages from the “Language” section under the Profile Tab.

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    The labels on the application can be updated from Oneskyapp.com in real-time for iOS and for Android, while for the website we will use a language file.
    App Catalogue Content:
    If enabled on the CMS the administrator can update product catalog data in multiple languages so that all data that is entered into the application shows to the users in their preferred language, this is great for localized SEO to increase market reach.

    Store Drivers

    Every store can have an option to have its own driver delivery fleet.

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    So they can use the application to get the orders but rather than use the app’s central driver fleet they can have their own drivers use the same driver app and the store manager can assign orders from:

    • Store app on mobile / tablet
    • Store web dispatch
    • Drivers can be auto-assigned the orders based on their availability or the manager can select the driver and assign manually.

    Delivery/Shipping Partner Integration

    For non-hyperlocal eCommerce marketplaces, it makes sense to partner up with shipping companies like FedEx, DHL to do the deliveries to customers. This can be enabled by direct integration with their API’s or in cases where companies like Easyship and Shippo operate we can also integrate them.

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